By using the iCab Rideshare app, you agree to the following: 1. Eligibility: You must be 18+ to use the app. Drivers need a valid license, insured vehicle, and compatible device. 2. Safety: Drivers are background-checked, vehicles are inspected, and commercial insurance covers rides. 3. Conduct: No discrimination, harassment, or violence. Violators may be banned. 4. Ratings: Both drivers and passengers rate each other. Poor ratings can lead to removal. 5. Payments: Fares are set by iCab. Passengers pay full fare before rides; drivers are paid accordingly. 6. Privacy: We protect your data and don’t sell it, except as required by law. 7. Updates: Terms may change; continued use means you accept updates. 8. Law: These Terms
Effective Date: 2025-05-28
Welcome to iCab Rideshare. These Terms and Conditions (“Terms”) govern your access to and use of the iCab Rideshare mobile application and services (“Platform”). By using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.
1. Eligibility
You must be at least 18 years old to use the Platform. Drivers must hold a valid driver's license, operate a properly registered and insured vehicle that meets iCab Rideshare’s requirements, and have a compatible smartphone or device.
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2. Safety and Security
Driver Screening: All drivers undergo criminal background and driving record checks.
Vehicle Inspections: All vehicles must pass a thorough safety and condition inspection.
Insurance: Commercial auto liability insurance is provided while drivers are active on the Platform.
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3. Prohibited Conduct
We do not tolerate:
Discrimination based on race, gender, religion, sexual orientation, or any protected class.
Harassment, including verbal, physical, or sexual.
Violence or threats of violence toward any user of the Platform.
Users violating this policy may be removed or permanently banned.
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4. Ratings and Feedback
Both drivers and passengers can rate each other after each ride. Repeated low ratings or violations may result in account suspension or removal.
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5. Payment Terms
Ride fares are determined by iCab Rideshare. Drivers are compensated in accordance with our posted rates and payment terms. Passengers agree to pay the full amount displayed before requesting a ride.
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6. Privacy Policy
Data Protection: We use industry-standard encryption to protect personal data.
Data Usage: We collect and use data solely to provide and improve our services.
Data Sharing: We do not sell or share data with third parties unless required by law or for operational reasons.
For full details, please review our [Privacy Policy] (link to be inserted).
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7. Policy Updates
We may update these Terms at any time. Changes will be posted in the app and/or on our website. Continued use of the Platform means you accept the revised Terms.
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8. Governing Law
These Terms are governed by the laws of Ontario. Any disputes shall be resolved in the courts of Ontario.
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By using the iCab Rideshare app, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
